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INLAY JEWELRY REPAIR

Australian opal ring repair with damaged opal.
Repaired Australian opal inlay ring

Inlay Jewelry Repair by Experienced Lapidaries

Over time, all inlay jewelry will eventually need repair — whether from everyday wear or a single accidental impact. What matters most is addressing damage early. Continuing to wear damaged inlay jewelry, especially rings, can quickly turn a small issue into a much larger and more expensive repair.

Inlay jewelry is structurally different from traditional stone-set jewelry. Once an inlaid stone cracks or chips, water, oils, lotions, and other liquids can penetrate the epoxy beneath the surface. Because epoxy is what holds each stone securely in place, this type of damage can compromise the entire inlay section if left untreated.

Why Prompt Inlay Repair Matters

In an inlay design, each stone is bonded not only to the metal channel, but also to the stones beside it. This creates a continuous structure where every piece plays a role in the strength of the whole.

If moisture or chemicals weaken the epoxy:

  • Stones may loosen or fall out

  • Damage can spread beyond the original crack

  • Repairs become more complex and costly

This is why early repair is critical to preserving both the appearance and integrity of your jewelry.

Preventing Future Inlay Jewelry Damage

Many inlay repairs can be avoided with proper care and wear habits. Because inlay jewelry relies on a bonded structure rather than prongs or bezels, protecting the surface is key to long-term durability.

To help customers extend the life of their jewelry, we’ve created a detailed Inlay Jewelry Care Guide covering:

  • Safe cleaning methods

  • Activities to avoid while wearing inlay rings

  • How chemicals, water, and impact affect inlay materials

  • Proper storage to prevent cracks and stone loss

👉 Read our complete Inlay Jewelry Care Guide to learn how to keep your inlay jewelry looking its best and reduce the need for future repairs.  This guide is especially important for rings worn daily, such as wedding bands.

Inspect Your Inlay Jewelry Regularly

We recommend closely inspecting your inlay jewelry — especially rings — on a regular basis. Look for:

  • Hairline cracks

  • Dull or cloudy areas

  • Gaps between stones

  • Chips or uneven surfaces

If your eyesight isn’t what it once was, a simple magnifying glass can help. You can also have a local jeweler inspect the piece under magnification. If there’s any doubt, it’s best to stop wearing the jewelry and have it evaluated.

Repairs Should Only Be Done by an Inlay Specialist

Inlay repair is not standard bench jewelry work. Most jewelers are not trained in lapidary techniques and do not stock matching inlay materials such as turquoise, opal, or fossilized dinosaur bone.

Many of the repairs we receive are the result of:

  • Improper repair attempts

  • Mismatched stones

  • Incorrect adhesives

  • Loss of original design integrity

At Hileman Inlay Jewelry, we are professional lapidaries with extensive experience in inlay construction and repair. We understand how inlay jewelry is built — because we build it ourselves.

Gemstone Accents and Settings

If your inlay jewelry includes faceted gemstones, those settings should be checked periodically:

  • Prong-set stones can loosen as prongs wear or bend

  • Channel-set stones may shift over time

Regular inspection helps prevent unexpected stone loss and additional repair work.

Start Your Inlay Jewelry Repair

If your inlay jewelry shows signs of damage, don’t wait. Early repair can often restore the piece while preserving its original design and materials.

Use the form below to begin the inlay jewelry repair process. We’ll evaluate your piece and recommend the best course of action to restore it properly — the right way, the first time.

Contact Us To Get Started On Your Inlay Jewelry Repair

Message Us:  Send Email

Tel: (623) 518-6588 or (623) 518-6590

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Inlay Jewelry Repair: Frequently Asked Questions

 

Q: Can you repair inlay jewelry made by other jewelers?

A: Yes. Because we are master lapidaries with over 50 years of experience, we often receive repair requests for jewelry that traditional jewelers won’t touch. Whether it is a cracked opal, a missing turquoise section, or a damaged dinosaur bone ring, we can professionally restore it. Most jewelers do not have the specialized lapidary equipment or the matching stone materials on hand to service unique inlay work—we do.

Q: Why is it important to start an inlay repair as soon as possible?

A: Wearing your jewelry in a damaged state—especially inlay rings—will only lead to more expensive repairs or total stone loss. Once an inlaid stone is cracked, water, oils, and lotions can seep into the crack and reach the epoxy. Because the epoxy is the only thing holding the stones securely in the mounting, any penetration by chemicals can weaken the bond, causing surrounding stones to fall out.

Q: How often should I inspect my inlay jewelry for damage?

A: We recommend closely inspecting your inlay rings on a regular basis. If your eyesight isn't what it used to be, use a magnifying glass or have a local jeweler look at it under magnification. If your jewelry is accented by faceted gemstones in prongs or channels, these should be checked yearly to ensure they aren't worn or bent, which could result in losing the accent stones.

Q: How much does it cost to repair an inlay ring?

A: Repair costs vary based on the stone type (e.g., Australian Opal vs. Turquoise) and the extent of any metal damage. We offer free "ballpark" estimates via email if you send us a clear photo of the piece. A final, firm quote is provided once we perform a microscopic inspection of the jewelry in our studio.

Q: How long does the restoration process take?

A: Our typical turnaround time for inlay repairs is 2 to 6 weeks. This time is necessary for us to source a matching stone, custom-cut it to your ring's specific channel, and allow the specialized epoxy to cure properly for a permanent, waterproof bond.

Q: Can I send my ring to a local jeweler for repair?

A: We strongly advise against it. Most jewelers are not experts in lapidary work. Sending your piece to someone without the proper experience can lead to further damage, overcharging, and headaches. To ensure your jewelry is restored to its original beauty, it should be returned to a qualified lapidary—like the team here at Hileman.

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